Important
Things
You
Need
to
Know:
ADSL2+
Speeds:
~
Optimal
ADSL2+
speeds
require
compatible
ADSL2+
modem.
Around
70%
of
TPG
ADSL2+
customers
can
achieve
speeds
greater
than
10Mbps.
Actual
speeds
will
vary
due
to
many
factors
including
distance
from
the
local
telephone
exchange,
the
quality
of
the
customer’s
copper
phone
line,
cabling
and
equipment.
Download
Quota
and
Speed
Shaping:
*
Consists
of
peak
(8am
-
2am
customer’s
local
time)
and
off
peak
(2am
-
8am
customer’s
local
time)
download
quota.
Speed
will
be
shaped
for
the
period
in
which
the
download
quota
has
been
exceeded
(peak
and/or
off
peak).
#
Speed
will
be
shaped
once
inclusive
download
quota
is
reached
Payment:
TPG Naked ADSL2+ plans are paid by Credit Card (CC) or Direct Debit (DD) monthly in advance.
Free IPTV:
+ Free TPG IPTV Trial requires a minimum speed of 3.5Mbps. Number of free channels available for viewing is subject to exchange capabilities. Free TPG IPTV Trial does not include subscription based channels. To register please visit http://www.tpg.com.au/iptv/ once your Naked ADSL2+ connection is active.
Included Cap Value is the allowance available for use each billing month for eligible call types. Eligible call types included in the Cap Value are: National Mobile and Fixed Line, voicemail deposits and retrievals, National and International SMS and MMS and call diversion. Excluded from Cap Value are: premium SMS, Optus Zoo services, Third Party content, International, 190 calls, International roaming, and other Enhanced Services. Standard call rates apply for usage outside the Cap Value. Unused Cap Value is forfeited at the end of each monthly period.
Payment:
TPG Naked ADSL2+ and Mobile Cap Saver plans are paid by Credit Card (CC) or Direct Debit (DD) monthly in advance. At the time of registration, we debit $20 that is kept as a credit on your account for any usage outside the Cap Value. This $20 is called the 'Outside Cap Credit'. The 'Outside Cap Credit' is for any calls, text or data that go either above your Cap Value or are not included in your Cap Value, e.g. premium services or roaming services. If your 'Outside Cap Credit' falls below $5 at any time, you will be debited by an amount sufficient to bring it back up to $20. Your service will become inactive if our attempts to debit your credit card/bank account to top up your 'Outside Cap Credit' to $20 are unsuccessful. If you don't go above your Cap Value and don't incur any charges that aren't covered by your Cap Value, your $20 'Outside Cap Credit' won't ever be debited. Any unused 'Outside Cap Credit' is refundable when you terminate the service.
Free IPTV:
+ Free TPG IPTV Trial requires a minimum speed of 3.5Mbps. Number of free channels available for viewing is subject to exchange capabilities. Free TPG IPTV Trial does not include subscription based channels. To register please visit www.tpg.com.au/iptv once your Naked ADSL2+ connection is active.
Naked
ADSL2+:
• TPG
Naked
ADSL2+
is
only
available
in
the
geographical
areas
which
are
covered
by
TPG
ADSL2+
Network.
Click
here
to
see
TPG
ADSL2+
Rollout
Progress.
• TPG
Naked
ADSL2+
can
only
be
supplied
over
a
copper
line
that
is
active
and
directly
owned
by
Telstra’s
Network.
• Provision
of
TPG
Naked
ADSL2+
is
subject
to
Service
Qualification
Check
upon
registration.
• Your
Naked
ADSL2+
application
takes
approximately
5-10
working
days
for
the
connection
to
occur,
depending
on
customer’s
location.
• Once
Naked
ADSL2+
is
installed,
your
phone
line
will
be
disconnected..
You
will
not
be
able
to
use
any
services
that
require
a
dial
tone
to
operate.
This
includes
fax,
back
to
base
alarm,
PABX.
Click
here
to
see
the
full
list
of
Complex
Products.
Naked
ADSL2+
FAQs
What
is
Naked
ADSL2+?
Can
I
get
TPG
Naked
ADSL2+?
How
does
Naked
ADSL2+
work?
I
currently
have
broadband
with
another
provider.
Can
I
apply
for
TPG
Naked
ADSL2+?
If I
don’t
have
landline
service,
how
do I
make
phone
calls?
More
Equipment
Click
here
to
view
available
ADSL
equipment.
More
Information
System
Requirements
Naked
ADSL2+
Additional
Pricing
ADSL2+
progress
TPG
IPTV
Service
|
Large
monthly download quota with
bonus off-peak download quota